1998–2013 Street Glide OEM Upgrade Head Unit

Model WHD.SG

Also listed as: WHDSG

Owner’s manual for the WHD.SG head unit for 1998–2013 Street Glide motorcycles.

WHD.SG Documentation

FitmentOEM UPGRADE HEAD UNIT FOR 1998-2013 HARLEY DAVIDSON® STREET GLIDE MOTORCYCLES
Liquid Ingress ProtectionIPx5
Equalizer13-BAND EQUALIZER & CROSSOVERS
RCA Audio Output5-VOLT RCA AUDIO OUTPUT
Speaker Amplifier2-OHM 4ch. SPEAKER AMPLIFIER
SiriusXMREADY
Camera +12 V DCMax 0.5A
Camera Turn-on+12V Max0.5A
Subwoofer Level-10~+10
Subwoofer Phase0° or 180°
Front/Rear Crossover Slope12dB / 24dB
Subsonic Crossover Slope12dB / 24dB
Source Level Adjust gain-5~+5
Nighttime Brightness-8 – 0. (Default is 0)
Touch Key Color optionsWhite / Red / Orange / Yellow /Blue / Green / Purple / Cyan
BalanceLeft 12 – Right 12
FaderFront 12 – Rear 12
USB Flash Drive Max32GB Max
SiriusXM ConnectorConnect the SXV300 tuner
Default Passcode (Parental Lock)0000
WarrantyLIMITED TWO-YEAR (2-YEAR) CONSUMER WARRANTY WITH PURCHASE FROM AN AUTHORIZED SOUNDSTREAM AND/OR PRECISION POWER RETAILER
iPhone CompatibilityiPhone with iOS 7.1 or later is required
Device NameWHDSG
USB Drilling Hole Size13/16’’ or 7/8’’ spade bit or step bit

Source: Owner’s Manual, Soundstream. Wording and values are retained from the supplier document.

Full document text

The complete text of the Owner’s Manual for WHD.SG / WHDSG (30 pages), extracted from the supplier PDF; pages without a text layer were transcribed from the page image. Check wiring and settings against the original PDF before cutting or splicing.

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WHD.SG / WHDSG — Owner’s Manual, page 1

RESERVE               by  S UNDSTREAM

Owner's Manual   EN

OEM UPGRADE HEAD UNIT FOR 1998-2013
HARLEY DAVIDSON® STREET GLIDE MOTORCYCLES

19:14
.ıl 5G

WHDSG                    RESERVE

Works with
Apple CarPlay

androidauto

IPx5
LIQUID INGRESS
PROTECTION

13-BAND
EQUALIZER
& CROSSOVERS

5-VOLT
RCA AUDIO
OUTPUT

2-OHM
4ch. SPEAKER
AMPLIFIER

S UNDSTREAM
T E C H N O L O G I E S

((SiriusXm))
READY

Bluetooth

WHD.SG

WHD.SG / WHDSG — Owner’s Manual, page 2

Contents                             Safety First

Safety First                        Safety Definitions
 Safety Definitions            2    Statements in this manual preceded by following
                                    words are of special significance:
Pre-Riding
 Check list                    3                           WARNING
 Care and cleaning             3   WARNING indicates a potentially hazardous
 Screen                        3   situation which, if not avoided, could result
                                   in death or serious injury.
Appearance                     3
                                                           WARNING
Before Installation            4
                                   Set volume levels and other controls on
Intallation                   5
                                   audio and electronic devices before riding.
Panel Description             9
                                   Distractions can lead to loss of control,
Wiring                        10   resulting in death or serious injury.
Operation
                                                           WARNING
 Main menu                    13
 Setting                      13   Do not select a volume level that blocks out
 Apple CarPlay/Android Auto   17   tra˜c noise or interrupts the concentration
 Radio operation              20   necessary for the safe operation of the Motor-
 USB operation                20   cycle. Distractions or a volume level that
 Bluetooth Music              21   blocks our tra˜c noise could cause loss of
 Bluetooth Phone              22   control resulting in death or severe injury.
 Camera in                    23
 SXM                          23
                                                          Note
Trouble Shooting              28
Warranty                      29   Pay attention while riding, keeping your eyes and
                                   clear mind on the road. Some features are locked out
                                   to prevent distraction, limited in capability while the
FCC Notes                     30   Motorcycle isin motion. Even a part is available, donot
                                   allow it to distract you from operating your
                                   Motorcycle safely.

                                   For safety, program the system when stopped.
                                   Perform system setup and get familiar with the
                                   controls and features of the infotainmentsystem
                                   before operating the Motorcycle on the road.
                                   This system cannot warn about the safety of an area,
                                   bad road conditions, and availability of emergency
                                   services.

                                   Use this radio only in locations where it is safe to do.

                               2

WHD.SG / WHDSG — Owner’s Manual, page 3

Pre-RIDING                                        Appearance

Check list
Configure the system with your personal
preferences before riding to use features and
minimize distractions while on the road
entirely.
1. Set brightness, background.
2. Configure presets.
3. Adjust audio settings like EQ, volume, fade,
balance etc. before ridding.
4. Pair, connect and set up phone features
through Bluetooth.
5. Connect USB devices for Apple CarPlay® or
                                                         Front
Android Auto®.
6. Selectstation or media

CARE AND CLEANING
Use only HDHU.9813SG recommended
products and methods to keep the radio,
speakers, and other audio system components
clean and in good condition.
Do not use any abrasives, polishes, or rubbing
compoundsto clean the screen or other
components. Do not use any ammonia-based
cleaners on the net.
The use of other products or methods may
cause damage to components.

Screen :
Do not use any chemical cleaners or
chemical-containing wipes or cloths.
These can cause damage to the screen
surface.

Gently clean the display glasssurface with a             Top
clean, dry microfiber cloth. Before cleaning, it
is suggested to remove any visible dust, dirt,
sand particles with a gentle compressed
airstream.

                                                         Back

                                               3

WHD.SG / WHDSG — Owner’s Manual, page 4

Accessories and Installation
Harness Included!
 23 Pin to Motorcycle                Connector to Headunit

 2 pin for amplifier turn on

 35 Pin to Motorcycle

Installation Rubber Ring:             User Manual

                                                                                             Owner’s Manual   EN

                                                  OEM UPGRADE HEAD UNIT FOR 1998-2013
                                      HARLEY DAVIDSON® STREET GLIDEMOTORCYCLES

                                                                                      IPx5
                                                                                      WATERPROOF
                                                                                      FACEPLAT E

                                      T   E   C   H   N   O   L   O   G   I   E   S

                                                                                      HDHU.9813SG

Installation Screws (4pcs):    External Microphone:

                               4

WHD.SG / WHDSG — Owner’s Manual, page 5

Installation
  Removal of the Fairing & Original Head Unit
    To prevent accidental vehicle start-up, which could cause death or serious injury, remove main fuse before
    proceeding.
   1. Remove four fairing screws holding the outer fairing to the
   inner fairing using a T27 Torx driver. The first two screws are
   located nder the faiging adjacent to each fork:

 Tip: Turn the handlebar for better access to
 the screws.

 The second pair of screws are below/adjacent to
 each speaker:

                                                  2. Remove three screws that attach the windshield & outer
                                                  fairing to the inner fairing using a T27 Torx driver. Remove the
                                                  windshield & set aside. Reinstall the center screw by hand to
                                                  hold the outer fairing in place. Set remaining screws aside for
                                                  installation later.

3. While straddling the front wheel fender, grasp the outer
fairing. Remove the center windshield screw. Gently pull the
fairing apart from the bike. With the fairing slightly pulled away
from the bike, disconnect wire harness for the headlight or any
other accessories.
Lay the fairing on a protected flat surface to prevent damage.

                                               4. Disconnect all wire harnesses from the OEM radio. Use a pry
                                               tool tab, flat-head screwdriver, or pick tool to lift up on the
                                               locking tab, then pull the male connector(s) out from the
                                               female connector(s). Also, unplug the FM antenna & disconnect
                                               the CB antenna (if equipped). If the OEM SiriusXM tuner is
                                               installed, disconnect & remove its antenna, it will not be used.

                                                           5

WHD.SG / WHDSG — Owner’s Manual, page 6

Installation

5. Remove the OEM head unit by
removing 4 screws from the head unit
support bracket. Use a 3/16” hex/allen
key tool to remove 2 screws from each
side. An access hole in the fairing
support brackets accommodates a
hex/allen tool. Set these four screws
aside for reinstallation.

                                   6. Gently pull the OEM radio out and up, away from the support bracket. No
                                   other parts from the OEM radio are needed.

                                   7. Take a moment to clean the surfaces of the inner fairing surrounding the
                                   cutout for the radio & around the rectangle recess using a damp micro-fiber
                                   cloth. Any debris or residue left on these surfaces can affect the water-tight
                                   seal around WHDSG.

Installation of WHDSG Head Unit
1. The ignition switch needs to be removed for initial installation. Turn the
handlebars to the far left, then turn the ignition switch counterclockwise to
FORK LOCK.

2. Insert the key & press the unlock pin under the switch, on the left side. While
pressing the unlock pin under the switch, turn the key counterclockwise
slightly beyond the UNLOCK position.

                                        3.The ignition switch should be free.
                                        Remove the ignition switch with spring and set aside.

4. Route the USB cable, antenna extension, & RCA camera input
w/ trigger into the cutout of the inner faring. Pull the chassis of
WHDSG through the rectangular recess, aligning the mounting
screw holes with holes of fairing support bracket.

                                                                  5. Secure WHDSG to the radio support bracket
                                                                  with 4 screws set aside during removal of the
                                                                  original head unit (step5) using the same
                                                                  hex/allen key tool.

                                                       6

WHD.SG / WHDSG — Owner’s Manual, page 7

Installation
6. Insert and lock the male OEM head unit wire harness
connector(s) to the female socket(s) of the included wire
harness. Then, insert and lock the male connector of the
included wire harness into the corresponding female socket
on the back of WHDSG. Swivel the latch into place, locking
the male connector into the female receptacle.

                                         7. Identify the location you wish to have the CarPlay/Android Auto USB
                                         connector. Drill a hole at the location using a 13/16’’ or 7/8’’ spade bit or
                                         step bit. Route the USB cable from the headunit to the USB location.

8. Remove the USB port cap, unthread the plastic nut and remove the gasket
for the USB port cap. Be sure the secondary gasket ring remains. Insert the
threaded end of the USB port thru the hole drilled during the previous step.
Slip the gasket ring of the USB port cap over the threaded USB port. Thread
the plastic nut down the USB port to secure it to the fairing surface. Finally,
reattach the USB port cap.

9. Connect the FM radio antenna to the female receptacle extension, and any accessory added to this installa-
tion; SiriusXM tuner, Bluetooth calling microphone, camera video-in & trigger, amplifier audio RCA’s etc. The
wire harness of WHDSG also includes a blue remote turn-on wire for amplifier(s).

               GPS Antenna

                                                                                  SXM Tuner ( Sold separately)

   10. Disconnect the indicator lamp
   wire harness, located between the
   speedometer and tachometer.
   Connect the female OEM connector
   to the corresponding male connec-
   tor of WHDSG. Tuch away the
   unused portion of the OEM indicator
   lamp cable and excess cable.                      7

                                                         7

WHD.SG / WHDSG — Owner’s Manual, page 8

Installation
11. Reinstall the ignition switch pointing towards FORK LOCK with the key
inserted and turned to the position beyond UNLOCK. Turn the key back to
the UNLOCK position. a click sound should be heard, confirming the
ignition switch has been installed correctly. If the switch is loose and comes
out, repeat this step.

12. Take moment to reinstall the main fuse if it was removed. At this point, HDHU.9813SG should turn-on when
the ignition switch is the IGNITION position. Verify all speakers are playing and the head unit is functioning. If
successful, tie any loosely hanging cable/wires that might impede reinstallaiton of the fairing.
Reinstallation of the Fairing
1. While straddling the front wheel fender and holding the
outer fairing, reconnect the wire harness for the headlight
or any other accessories. Hold the outer fairing against the
inner fairing and loosely thread the three windshield screws
hand tight using a T27 Torx driver.

2. Tuck away any loosely hanging cables/wires and loosely
secure the 4 inner fairing screws using a Torx T27 driver. The
first two screws are located under the fairing adjacent to
each fork:

                                                                 Tip: Turn the handlebar for better access to
                                                                 the screws.
                                                              The second pair of screws are below/adjacent to each
                                                              speaker:

3. Remove the three windshield screws and insert the windshield into place between the inner and outer fairing.
Thread the windshield screws through the outer fairing & windshield into the inner fairing.
4. Finally, tighten all the screws in to place.

                                                          8

WHD.SG / WHDSG — Owner’s Manual, page 9

Panel description
Panel Control.
                                                7

 1                                                                                                4

 2                                                                                                5

 3                                                                                                6
                         

1 Apple CarPlay® / Android Auto®                    4          (Volume +)
  Press to enter CarPlay® / Android Auto®               • Press to increase the volume.
  directly(When the iPhone/Android phone
  is connected).                                    5         Home button
                                                        • Press to toggle between Home screen and
2 Siri Button(Voice Recognition)                            active media.
  When a phone is connected, press Siri                  • Available selections: Radio, SiriusXM, Apple
  button to start the voice control function.
                                                            CarPlay®/Android Auto®, BT Music, BT Phone,
                                                            USB,Settings, Camera in.
3 Power / Mute                                      6          (Volume -)
  • When the power is off, press to power               • Press to decrease the volume.
  on.
  • When the unit is working, short pressing
  for Mute, press again for unmute.                 7                             (LED indicator)
  • Pressing and hold to turn the source unit
  power off.                                            • When the receive the signal, the corresponding Icon
                                                         will be lighted.

                                                        9

WHD.SG / WHDSG — Owner’s Manual, page 10

Headunit Control
Handble Bar Control.

                  • Press to increase the volume value.

                  Mute Button
                   • When the unit is working, short pressing for Mute, press again for
                   unmute.
                  Siri Button(Voice Recognition)
                  • When the iPhone/Android phone is connected, Long press this
                  button to start the voice control function.
                  • Press to decrease the volume value.

                  •[Radio] Press to select Next preset radio station for broadcasting.
                  Press and hold to seek upward .
                  •[USB Music] Press repeatedly to shift track next for playback.
                  Press and hold to active variousfast forward speeds for playback.
                  [Bluetooth Music] Press repeatedly to shift track next for playback.

                  Mode Button
                  • When the unit is working, press to select desired playback mode.
                  Bluetooth Button(Bluetooth Connected)
                  • When incoming call, short press to answer the call, long press to
                  reject the call.
                  • When taking call, long press to hangup.

                  •[Radio] Press to select previous preset radio station for broadcasting.
                  Press and hold to seek downward .
                  •[USB Music] Press repeatedly to shift track previous for playback.
                  Press and hold to active various fast rewind speeds for playback.
                  [Bluetooth Music] Press repeatedly to shift track previous for playback.

                                         10

WHD.SG / WHDSG — Owner’s Manual, page 11

Wiring

                                           1 USB Connector
                                             Connect the external USB cable for USB
                                             device, Android smart phone, iPhone.
                                           2 Radio Connector
                                             Connect the Radio Antenna from
                                             motorcycle.
                                           3 Indicator LED wire
                                             Connect the indicator signal wire from motorcycle.
                              7            4 Camera in
                                             Connect the Camera in.
                                  6        5 External Microphone Connector
                                             Connect the external Microphone cable.
                                      5
                                           6 Camera +12 V DC (Max 0.5A)
                                  4          Connect the Camera power cable.
                                           7 SiriusXM Tuner Connector
                                             Connect the SXV300 tuner.
                                           Note: SiriusXM SXV300 Tuner sold separately,
                          3                SiriusXM subscription required.
          1      2
                                                                          Radio Antenna

    USB                                                     Camera Turn-on (+12V Max0.5A)

                                                             Camera Video-in

                                                              3. 5mm Connection for Included
                                                              Bluetooth Calling Microphone
                                                                                 Vilot (+) P10 /Black(-) P1
                                                                                 White (+) P9 /Black(-) P1
                                                                                 Orange (+) P2 /Brown(-) P3
                                                                                 Orange (+) P2 / Green/Yellow(-) P8
                                                                                 Grey (+) P7 /Black(-) P1
                                                  LED indicator Connector

HDHU.9813SGWire Harness
                                           RCA Low-Level Subwoofer Channel Output
                                           For Optional Subwoofer Amplifier (RCA not incl.)
                                           RCA Low-Level Rear Channel Output
                                           for Optional Speaker Amplifier (RCA not incl.)
                                           RCA Low-Level Front Channel Output
                                           for Optional Speaker Amplifier (RCA not incl.)

                                                                      GPS Antenna

                                      11

WHD.SG / WHDSG — Owner’s Manual, page 12

Handlebar Control

                                        1

                                        2

                                        3

                                        4
                 A B C D E F   G    H

 32 Pin Connector Pin Definition:

                                                                                   D1,Green/Black( RL-)
                                                                                   D2,Red( ACC)
A3,Blue( SWC R2)
A4, Blue( SWC C1)                  B4, Blue( SWC C0)       C4, Blue( SWC C2)       D4, Blue( SWC C4)

E1,Green( RL+)                     F1,Purple/Black( RR-)   G1, White/Black( FL-)   H1, Gray/Black( FR-)
                                   F2,Purple( RR+)         G2, White( FL+)         H2, Gray( FR+)
E3,Blue( REM)                                              G3, Black(Ground)       H3, Yellow( B+)
E4, Blue( SWC R0)                  F4,Blue( SWC R1)        G4, Black(Ground)       H4, Yellow( B+)

                                                            12

WHD.SG / WHDSG — Owner’s Manual, page 13

Main Menu                                             Settings
  WHDSG is a headunit for Motorcycle with the              System Settings:
  following functions:                                     The System Settings allow the user to set
  Wireless / Wired Apple CarPlay®, Wireless /              up the Language, Date & Time, Key Beep,
  WiredAndroid Auto®, Radio, USB, BTMusic,                 GPS Status,Factory Reset and About.
  Phone, SiriusXM ready,Camera.
  Touch the corresponding Mode icon to enter
  playing mode. The Mode icon in gray means the
  corresponding function is not ready, or the
  proper device has not been connected.

                                                            Language:

 Hidden soft button bar:
 A hidden pop up soft button bar is located
 at the bottom. Touch the icon     to shown
 the soft button bar. Touch the    to hidden.
                                                          Date & Time:
       Dimming, to change Daylight or Night.              For setting Time format (12H or 24H),
                                                          then set the date and time
       EQ, to enter the Equalizer setting menu.

       Hidden, to hide the bottom buttons.

       Setup, to enter the Settings Menu.
       Device List, to enter the device list page.

Touch the     icon to enter the Setup menu.               GPS Status:
 The Setup menu is included System
                                                          Show the current available GPS satelite quantity.
 Settings, Audio & EQ Settings, Display
 Settings,Blue-tooth Settings.                            Key Beep: On / O°
                                                          To set the touch button beep tone is On or Off.
                                                          Factory Setting:
                                                          To default the default factory settings:

                                                          Tap “OK” to reboot the headunit.

                                                     13

WHD.SG / WHDSG — Owner’s Manual, page 14

Settings
                                                             Use a good quality flash drive from a reputable
 About:
                                                             manufacturer.
 To display the WHDSG MCEU, SOC,hardware
                                                             Avoid flash drives you might have goWen as a
 and firmware version, and the headunit’s serial
                                                             freebie from a vendor at a rally, part of a novelty
 number.
                                                             key chain/toy, from a $1 container at your local
                                                             convenience store, etc. These tend to be poorer
                                                             quality, have slower data transfer rates, and are
              SG                                             more likely to crash during downloading or
                                                             uploading. If the data transfer to your HDHU fails
                                                             during the process, it is possible the computer
                                                             inside your HDHU will become corrupt, and it
                                                             may not be recoverable.

                                                           Audio & EQ Setting
How to Update:                                             Below shown is the Audio serring Menu.
1. Download the newest Firmware Update and
Save to Computer.
After downloading, make sure the compressed-
files are unzipped and are copied onto a blank
USB Flash Drive (32GB Max) on the Root
Directory File of USB Flash Drive.
2. Insert USB stick and select the “Settings Icon”
from the Home Screen.
3. Select “System Settings” Tab at top, then next            Balance/Fader:
screen select “About” button.                                Touch the + or – of Balance/Fade to tune
4. Select “Update” and on next screen, select                for the driver and passenger preference.
“Update” Again.                                              The value of Balance (Left 12 – Right 12)
5. (( Wait for both Updates to complete ))                   and Fader (Front 12 – Rear 12).
Headunit will restart itself once both                       Touch Reset to set both Balance and Fader
updates are complete. New Firmware Info:xxx                  to 0.
Note:
Use a good quality flash drive to successfully
execute this update.
Not all USB flash drives are the same.
Use a flash drive with Type-A connector.
The USB port Harley Davidson built into your
bike is Type-A. Your flash drive needs to be
Type-A also.
Flash drives with USB Type-C connectors,
Type-C to Type-A adapter cables, etc. should not
be used.                                                      13-Band Equalizer:
Although more convenient, they increase the                   13-band of EQ tuning, slide the EQ bar to tune
chances of corrup@on or failed data transfer.                 each band frequency level according to user
                                                              preference.
Format your flash drive before saving the
                                                              Touch Reset button to sell all Band to zero.
update.
Before downloading the update to your flash
drive, format it using FAT32 file format. This can
be done by the disk drive tools of your PC/iOS
computer. Be sure to copy any files previously
saved on the flash drive before formatting as
this process will erase any files previously saved.
This fresh formatting of your flash drive will
reduce the chances of data corruption or errors
when saving & uploading the update.
                                                              Touch “<” or “>” to select the preset equalizer:
                                                              Rock > Pop > Electric > Jazz > EQ Custom >
                                                              o°.

                                                      14

WHD.SG / WHDSG — Owner’s Manual, page 15

Settings
                                                             Subwoofer Settings:
About the Crossover
This unit is equipped with an active crossover. The
crossover limits the frequencies delivered to the
outputs.
The crossover adjusts the HPF (high pass filter) or LPF
(low pass filter) of speakers and subwoofer, and also
the slope (how fast the filter rolls off the highs or
lows).
Adjustments should be made according to the                     Subwoofer Output: ON or OFF.
reproduction characteristics of the speakers.
                                                                Subwoofer Level: -10~+10
Depending on the speakers, a passive network may
                                                                Subwoofer Crossovers:
not be necessary. If you are unsure about this point,
please consult your authorized Soundstream dealer.              Subwoofer Phase: 0° or 180°.

• HPF (high pass filter): Cuts the lower frequencies and
allows the higher frequencies to pass.
• LPF (low pass filter): Cuts the higher frequencies and
allows the lower frequencies to pass.
• Slope: The level change (in dB) for a frequency change .
• The higher the slope value, the steeper the slope
becomes.
• Do not use a tweeter without the HPF set on, with a                                    Set Low Pass Crossover
high cut-o˜ frequency, otherwise damage may occur to
                                                                                         Frequency & Slope.
the speaker due to the low frequency content.
• Adjustment should be made according to the                                      Slope: 12dB / 24dB
recommended crossover frequency of the connected                   Set Subsonic Crossover Frequency.
speakers. Determine the recommended crossover                User can touch “<” or “>” to select the desired
frequency of the speakers. Adjusting to a frequency          frequency Value.
range outside that recommended may cause damage
to the speakers.                                                  AMP Turn-on Delay: ON /OFF.
For the recommended crossover frequencies of
                                                                  User can set AMP Turn-on Delay is ON or OFF.
speakers, refer to the respective Owner’s Manual.
We are not responsible for damage or malfunction of           Volume setting:
speakers caused by using the crossover outside the
recommended value.

Front/ Rear Crossover:

                                                                  Source Level Adjust:

                        Slope: 12dB / 24dB
 User can touch “<” or “>” to select the desired
 frequency Value.

                                                             Use can adjust the source mode (Radio, USB, BT
                                                             Audio,Apple CarPlay, Andriod Auto) gain value.
                                                             The gain can be adjusted from -5~+5 seperatedly.

                                                     15

WHD.SG / WHDSG — Owner’s Manual, page 16

Settings
     Maximum Volume Adjust:                                Touch the corresponding picture to select
                                                           the prefer background.
                                                           Touch “ + “, the head unit will search the USB
                                                           photo file for wallpaper.
                                                           Select a picture and touch OK to add the
                                                           wallpaper.

                                                                    Select another picture for replacing
                                                                    the current wallpaper.

Use can select Maximum Volume is On / Off.
When select ON, user can set the desired
Maximum Volume level.

Display setting:                                          Bluetooth Settings:
                                                          Touch the Bluetooth Settings from the setting
Below is the Display setting menu, user can               menu will be shown below:
select Nighttime Brightness,Touch Key
Color,Background Wallpaper.

                                                                                     SG

                                                           Bleutooth: On/Off (Select Bluetooth connection
                                                                         is On or Off).
 Nighttime Brightness : -8 – 0. (Default is 0).            Pairing: To start the paring.
                                                                    Bluetooth Settings
   Touch Key Color

                                                            BT Adress : Shown headunit BT Address.
   LED Auto( Changing Color)r: On/Off .
                                                            Device Name : WHDSG .
   ON: The Led color will change automatically.
                                                            Clear Records: To clear the device list records.
   OFF: You press the button            or
          to select desired color.
   Color: White / Red / Orange / Yellow /Blue / Green /
           Purple / Cyan.
Background Wallpaper:
User can select the preset wallpaper or select
prefer picture in USB driver as the wallpaper.

                                                    16

WHD.SG / WHDSG — Owner’s Manual, page 17

Apple CarPlay® & Android Auto®
 Apple CarPlay :                                                                1
 You can operate iPhone applications with
 finger gestures such as tapping, dragging,
 scrolling, or flicking on the screen of this
 product.

 Compatible iPhone models
 For details about compatibility of iPhone
 models, refer to the following website.
 https://www.apple.com/ios/carplay
                                                          2     3
WARNING
Certain uses of the iPhone may not be legal          1 Application keys
while driving in your jurisdiction, so you must        Start the application.
be aware of and obey any such restrictions. If
in doubt as to a particular function, only           2
perform it while the car is parked. No feature
should be used unless it is safe to do so under          Display the home screen of Apple CarPlay.
the driving conditions you are experiencing.             Touch and hold to active Siri.
 Notes on using Apple CarPlay                        3 Home
• iPhone with iOS 7.1 or later is required.            Exit the Apple CarPlay screen and displays
Update to the latest iOS version before use.           Home screen.
• Apple CarPlay can be used on iPhone 5 or
later.                                                   * The icon design may change depending
• For details on compatible models, refer to             on the iOS version.
the compatibility list on the support site on the
back cover.                                         How to connect Wireless Apple CarPlay
• For details about Apple CarPlay, refer to the
                                                    Starting procedure of using Wirelessly Apple
manual supplied with your iPhone, or visit the
                                                    CarPlay
website of Apple CarPlay.
• Since the GPS on your iPhone is used, place       Before using Apple CarPlay wirelessly, turn on
your iPhone where it can easily receive a GPS       the Bluetooth function on the iPhone.
signal
                                                    1 On the Main menu tap the           icon access
• You can use Siri function by touching             to Device Link interface.
    button once Apple CarPlay is activated
• The Bluetooth connection with the Apple           Show below pop-up menu, tap YES start to
CarPlay compatible device will be terminated        search the available devices.
automatically if Apple CarPlay is turned on.
• Hands-free phoning via Bluetooth wireless
technology is not available while Apple
CarPlay is on.

Starting procedure of using Apple CarPlay
1 Connect an Apple CarPlay compatible
device to this unit via USB.
2 Touch the Apple CarPlay icon.                     Below pop-up menu will be shown:
The Apple CarPlay home screen appears.

You can use Apps of connected iPhone. The
items displayed and the language used on the               SG

screen differ among the connected devices.
                                                                         SG
To enter the Apple CarPlay mode, touch Apple
Carplay icon on the Home selection screen.

                                                    17

WHD.SG / WHDSG — Owner’s Manual, page 18

Apple CarPlay® & Android Auto®
 The user use the iPhone search the                                                       Android Auto®:
 device via Bluetooth , then follow the                                                   You can operate Android applications with
                                                                                          finger gestures such as tapping, dragging,
 pop notice step by step to connect                                                       scrolling, or flicking on the screen of this
 1. Turn on your iPhone’s                                                                 product
 Bluetooth and Wi-Fi, and                      Soundstream V2
                                                                 MagiCast_1104
                                                                Soundstream V2
                                                                                          Starting procedure of using Android Auto
 connect to WHD14+.                                                                       1 Connect an Android Auto™ compatible
                                                                                          device to this unit via USB.
 a. Go to Settings >                                                                      2 Touch the Android Auto icon.
 Bluetooth and the phone                                                                  The Android Auto home screen appears
 should be able to find a    Soundstream V2

                                                                                          Note: You can use Voice function by touching
 Bluetoot Device(WHD14+) .                                                                       button once Android Auto is activated.
                                                                                           • The Bluetooth connection with the Android
 b. A Bluetooth Pairing Request will be displayed on                                       Auto compatible device will be terminated
 the screen with a specific code which should match                                        automatically if Android Auto is turned on.
 what is shown on. Tag “Pair” for connecting.                                              • Hands-free phoning via Bluetooth wireless
 c. Immediately following the Pairing notification, a                                      technology is not available while Android
 new request to “Allow Contacts and favorites Sync”                                        Auto is on.
 on your iPhone, Allow in order to have caller ID and                                       Notes on using Android Auto
 access to your contacts through CarPlay.                                                  • Android phone with Android 5.0 or higher is
:Following the BT connection, there is no                                              required. Update to the latest OS version
need to try and connect WIFI manually (although it                                         before use.
does need to be ON), after the BT connection                                               • Your Android phone needs to support
process is complete, the WIFI will connect automati-                                       Android Auto. For details on compatible
cally on its own.                                                                          models, refer to the compatibility list on the
                                                                                           support site on the back cover.
3.Wait for a moment for CarPlay connection, click                                          • Download the Android Auto app on Google
use CarPlay and enter the UI interface.                                                    Play.
4. iPhone will pop-up prompts, click “Use CarPlay”.                                        • For details about Android Auto, refer to the
                                                                                           manual supplied with your Android phone, or
                                                                                           visit
                                                                                           • Since the GPS on your Android phone is used,
                                                                                           place your Android phone where it can easily
                                                                                           receive a GPS signal.
                                                                                           • Android Auto may not be available in your
                                                                                           country or region.the website of Android Auto.

2. When the headunit detect the available
device, follow the pop-up notice step by step
to connect the iPhone. After connected, will
show below page:
                 2         3      1 4
                                                                                      3

                                                                                               1                   2
                                                                                      1 Application keys
                                                                                        Start the application.
                                                                                      2 Home
                                                                                        Exit the Android Auto screen and displays
                                                                                        Home screen.
  1. Tap to start to search new device.                                               3 Operation Bar
  2. Tap to access Apple CarPlay interface.                                             Starts the application or displays informa-
  3. Tap to access Bluetooth interface.                                                 tion.
  4. Tap to delete current device.

                                                                                 18

WHD.SG / WHDSG — Owner’s Manual, page 19

Apple CarPlay® & Android Auto®
How to connect Wireless Android Auto                                When the headunit detect the available
Starting procedure of using Wirelessly Android                      device, follow the pop-up notice step by step
Auto                                                                to connect the iPhone. After connected, will
                                                                    show below page:
 1 On the Main menu tap the      icon access
 to Device Link interface.                                                            2             3     1    4

 Show below pop-up menu, tap YES start to
 search the available devices.

                                                                       1. Tap to start to search new device.
                                                                       2. Tap to activate Android Auto interface.
     Below pop-up menu will be shown:                                  3. Tap to activate Bluetooth interface.
                                                                       4. Tap to delete current device.
                                                                   Note:Following the BT connection, there is no
            SG                                                     need to try and connect WIFI manually (although it
                                                                   does need to be ON), after the BT connection
                           SG
                                                                   process is complete, the WIFI will connect automat-
                                                                   ically on its own.

                                                                   3.Wait for a moment for Android Auto connection,
                                                                   click use Android Auto and enter the UI interface.
The user also can use the Android Smartphone search the            4. Android Phone will pop-up prompts, click “Use
device via Bluetooth , then follow the pop notice                  Android Auto”.
step by step to connect wireless Android Auto.

1. Turn on your phone’s
Bluetooth and Wi-Fi, and
connect to WHD14+.
                                              MagiCast_1104

a. Go to Settings > Bluetooth
and the phone should be
able to find a Bluetooth
Device(WHD14+) .

b. A Bluetooth Pairing Request will be displayed on
the screen with a specific code which should match
what is shown on. Tag “Pair” for connecting.

c. Immediately following the Pairing notification, a
new request to “Allow Contacts and favorites Sync” x
on your Android smartphone, Allow in order to have
caller ID and access to your contacts through
Android Auto.

                                                              19

WHD.SG / WHDSG — Owner’s Manual, page 20

Radio                                                 USB
Touch “Radio” in the main menu to enter the
                                                        Radio setting:
radio interface.

                                                             Radio Area: Select the region , America/Europe
                                                             /Eastern Europe /Japan /Southeast Asia /Latin
             Touch “FM” can change between                   America/ Asia / Australia.
             FM1>FM2>FM3.                                    RDS: Switch ON or OFF.
             Touch “AM” can change between                   TA: Switch ON or OFF.
             AM1>AM2.                                        AF:Switch ON or OFF.
             Touch “SXM” can change between                  PTY: Enter PTY list.
             SXM1>SXM2>SXM3.
             Touch “GOTO” then Pop-up the                    Note: AF is only for Europe region.
             GOTO menu and enter the desired            PTY Information:
             Frequency Number.

                                                            USB
                                                        Plug the USB; the USB icon will be colorful.
                   Touch for Prescan search, each       Touch the USB icon to enter the USB
                   scanned station will be played       playback mode. The source unit will
                   for 10 sec, touch again to stop.     playback the audio in the USB device.
                   Touch to auto scan searching.
                   Touch to enter EQ settings.

                    Touch to enter Radio settings.
                   Short touch to seek down, long
                   touch to tune down.
                   Short touch to seek up, long
                   touch to tune up.

 Preset channel, six preset buttons store and recall                Press to go to the following folder.
 stations for each band. Touch and slide the preset
 channel can switch to next band FM1/FM2/FM3
                                                                    Press to search Audio/Image files.
 or AM1/AM2.
 Store a Station
                                                                    Press to go to the previous folder.
 1. Tune radio to desired station.
 2.Touch and hold the one of the preset stationfor                 Short press ti skip previous track.
 more than 3 seconds, then the preset buttonwill                   .Long press to fast reverse.
 be highlighted on the screen, and the preset
 station will be stored.                                           Play or Pause button.
                                                                   Short press ti skip nexts track.
                                                                   Long press to fast forward.

                                                       20

WHD.SG / WHDSG — Owner’s Manual, page 21

USB                                               Bluetooth Music
        Press to select Repeat All>
        Repeat 1> Repeat Folder.                      Bluetooth Music:
        Press to switch Randon is                     Touch the BT Music icon to enter Bluetooth
        On or Off.                                    Music playing mode. If the Bluetooth is
        Press to select Audio setting or              connected, the music will be playing as
        set the preferred EQ of each                  below shown:
        band in custom mode.

Picture Playback

                                                               Short press ti skip previous track.

                                                               Play or Pause button.
      Press to search Audio/Image files.
                                                               Short press ti skip nexts track.
        Press to repeat playback all the pictures.
                                                               Press to select Repeat All>
      Press to browse previous picture.                        Repeat 1> Repeat Folder.
      Play or Pause button.                                    Press to switch Randon is
                                                               On or Off.
      Press to browse next picture.                            Press to select Audio setting or
                                                               set the prefer EQ of each band
      Press to rotate 90 degree anticlockwise.                 in custom mode.
                                                      Bluetooth Connect:
      Press to rotate 90 degree clockwise.            If the Bluetooth is not connected, press
                                                      Reconnect the paired Phone or paring to pair
                                                      the new device.
File List Browsing
Touch         to browse the folder and file
list of the USB device.

                                                      Bluetooth Pairing:
                                                      Pairing screen will be shown as below:

          Select Audio or Music files.
          Select Picture files.
          Return to playing previous file.

                                                      Turn on the Bluetooth of the Mobile phone/
                                                      Bluetooth device; you can see the
                                                      "WHDSG."
                                                      Select the "WHDSG" for paring and connec-
                                                      tion.

                                                 21

WHD.SG / WHDSG — Owner’s Manual, page 22

Bluetooth Phone
 Bluetooth Phone:                                       Receive an incoming call:
 After the mobile Phone is connected with the           If the Phone is connected with the source
 source unit via Bluetooth(HFP), the user can           unit via Bluetooth, when an incoming call,
 go through the source unit.                            below screen will be shown:
 Make a phone call. Touch the Phone icon in             Press        to answer the incoming call.
 Main Menu to go to BT Phone mode. Please
 note it needs to connect the microphone for            Press        to reject the incoming call.
 phone calls.
                                                                                WHDSG
                        WHDSG

                                                        History:
          Keypad. Tap it to enter call mode.
                                                        Touch the             icon to display the
          History. Tap it to show the call record,      call combined list.
          missed, received and dialed calls.
                                                                                WHDSG
          Contact. Tap it to show the phonebook
          of connected device.
          BT Setup. Tap it to set Auto answer and
          Microphone gain.
          Make a call or Accept the incoming call.
          Backspace, tap it to clear the incorrect
          dial digit.                                     Slide the bar at the right up and down to
                                                          display a call logs.
Make a Call:
                                                        Contacts:
1. Touch the          icon to enter dial screen.
2. Using the keypad , touch 0-9,*,# , enter the         Touch the icon       to access the phone book of
desired number to dial. If you input an                 the connected mobile Phone.
incorrect number, touch the         icon on the         To make a call from the phonebook,simply touch
keypad to delete the incorrect number.                  the contact’s name
3. Once hte correct bumber appears on the                                       WHDSG
screen, touch the          icon to go to daling
interface.
4 To end the call, touch the icon
on the screen.
                        WHDSG

         Interchange between phone and source unit.
         ON / OFF the Microphone function.
         Display the Keypad.

                                                   22

WHD.SG / WHDSG — Owner’s Manual, page 23

Bluetooth Phone                                               SiriusXM Operation
    BT Setup:                                    SiriusXM Ready
                                                 SiriusXM is where moments happen. The widest,
                                                 deepest variety of music, ad-free. More games,
                                                 more sports, more coverage than anywhere. The
                                                 most extensive entertainment, complete news
                                                 coverage and every kind of comedy. Listen in your
                                                 car, on your phone, online and at home. A SiriusXM
                                                 Vehicle Tuner and subscription are required. For
                                                 more information, visit www.siriusxm.com.
                                                Activating your SiriusXM Subscription after
                                                installing your SiriusXM Connect Vehicle Tuner and
  Auto Answer On/Off, incoming call auto        antenna, power on your Headunit and select
                answer.                         SiriusXM mode. You should be able to hear the
  MIC Gain:     Low /Middle /High               SiriusXM preview channel on Channel 1. If you
                                                cannot hear the preview channel, please check the
                                                installation instructions to make sure your SiriusXM
                                                Connect tuner is properly installed.
Camera View
                                                After you can hear the preview channel, tune to
For connecting a camera.                        Channel 0 to find the Radio ID of your tuner. In
                                                addition, the Radio ID is located on the bottom of the
Displaying the picture from the                 SiriusXM Connect Vehicle Tuner and its packaging.
Camera                                          You will need this number to activate your subscrip-
                                                tion. Write the number down for reference.
The camera view screen is displayed when Note: the SiriusXM Radio ID does not include the
you enter the Camra in.                  letters I, O, S or F.
                                                In the USA, you can activate online or by calling
                                                SiriusXM Listener care:
         Camera in
                                                • Visit www.siriusxm.com/activatenow
                                                • Call SiriusXM Listener Care at
                                                1-866-635-2349
                                                 For Canadian Subscriptions, please contact:
                                                 • Visit www.siriusxm.ca/activate
                                                 • Call SiriusXM Customer Care at
                                                 1-888-539-7474
                                                 As part of the activation process, the SiriusXM
                                                 satellites will send an activation message to your
                                                 tuner. When your radio detects that the tuner has
                                                 received the activation message, your radio will
                                                 display “Subscription Updated”.
                                                 Once subscribed, you can tune to channels in your
                                                 subscription plan. Note, the activation process
                                                 usually takes 10 to 15 minutes, but may take up to an
                                                 hour. Your radio will need to be powered on and
                                                 receiving the SiriusXM signal to receive the activation
                                                 message.

                                                To enter SiriusXM mode, touch the SXM icon on
                                                the Main Menu:

                                           23

WHD.SG / WHDSG — Owner’s Manual, page 24

SiriusXM Operation
If the CHECK TUNER message appears, verify all         Artist & Song Alerts
connections are complete. Confirm the Vehicle
Connect Tuner is connected, as well as the             While listening to SiriusXM Satellite Radio, you can
antenna for the Vehicle Connect Tuner.                 mark Artists and/or Songs for which you wish to be
                                                       alerted. The radio will display an Alert message
             SiriusXM
                                                       whena matching artist or song is found on another
                                                       channel. Then you can choose if you want to tune
                                                       to that favorite or you can ignore the alert and stay
                                                       on your current channel. To save an artist or song
                                                       title, press on the artist name or song title on the
                                                       screen. Then, confirm again to save the favorite.

When successfully connected, the user interface
will appear:

SiriusXM Channel Logos are displayed in the user
interface, providing a graphical representation of
the current channel tuned.Album art can be
displayed for most of the SiriusXM music
channels. When album art is not available, the
channel logo or the SiriusXM logo will be                 Channel Browse
displayed.
                                                          Press the Browse key to scroll channel listings
Note: Compatible with SXV200 or later tuner               by category or all available channels.
models. Not all music channels contain album
art images.                                               Channel List
User Interface Operation                                  Press Ch. List to view all available channels in
                                                          numeric sequence. Scroll the list to the desired
        Press FM or AM keys to toggle between             channel, then select within the channel row to
        SXM & FM/AM radio mode                            tune the channel.
         Press the SXM key to toggle between
         three preset groups
         Press the ALRT key to view current
         song and/or artist alerts
         Press the Channel Browse key to scroll
         channel listings by category
         Press the Direct Tune key to enter a
         specific channel number to tune
         Press the EQ key to open the 10-band              Category List
         equalizer settings                               Press Cat. List to view all available channels in
         Press the Settings icon to access                category sequence.
         settings specific for SiriusXM mode                             SiriusXM

         Press the Next or previous channel
         keys to advance channels
          Press any preset key to tune the stored
          channel. To store a preset, tune to the
          desired channel, then press & hold on
          the preset location for 3 seconds.
                                                  24

WHD.SG / WHDSG — Owner’s Manual, page 25

SiriusXM Operation
Select a category by pressing the left or right arrows    Parental Controls
above the channel list. Scroll the corresponding
category’s channels below, press a channel name to        The Parental Lock feature can be used to block user
                                                          selected channels from playback. To enable the
tune the channel.                                         parental lock, slide the virtual switch to ON. The
               At any time, press the content key on      switch should illuminate orange. A passcode
               the right side to view the Artist,         pop-up will appear, requesting the parental lock
               Song,Info,Category,Channel                 passcode. Enter the 4-digit passcode, then select the
                                                          green check         box       to confirm. If a number is
information about the song/content currently              entered by mistake, press the red backspace        key
playing on the channel(s) listed.                         to erase the last digit. The default passcode is 0000.

Favorite
Press the Favorite key to view all stored artist &
song title alerts. Press the         at right of any
undesired alerts to delete it. Temporarily disable
any alert by deselecting the check box             left
of any alert.
Disable all alerts by sliding the switch on top to off.

                                                          Then, the channel list will appear to scroll the
                                                          subscribed channels. Select any channel(s) to lcok.
                                                          When a channel is successfully locked, a lock icon
                                                          will appear adjacent to the channel name.
                                                                        SiriusXM
                                                                        SiriusXM

Direct Tuning a Channel
Press the Direct Tune key to enter a channelnumber
to tune. Enter the channel number using the
keypad pop-up, then select the green check
box         to confirm your selection. If a number is      Change Passcode
entered in error, press the red backspace      keyto       Select Change Passcode to change the
erase the last digit.                                      passcode required to activate the parental lock
                                                           feature and to lock & unlock channels. A
                                                           passcode pop-up will appear, requesting the
                                                           current passcode. Enter the 4-digit passcode,
                                                           then select the green check box                to
                                                           confirm. If a number is entered by mistake,
                                                           press the red backspace key          to erase the
                                                           last digit. The default passcode is 0000.

  SiriusXM Settings Menu
  Press the settings icon to enter the SiriusXM
  settings menu.

                                                           Then, another passcode pop-up will appear,
                                                           requesting the new passcode. Enter the 4-digit
                                                           passcode, then select the green check
                                                           box          to confirm. If a number is entered by
                                                           mistake, press the red backspace key            to
                                                           erase   the last digit.
                                                              My Music

                                                     25

WHD.SG / WHDSG — Owner’s Manual, page 26

SiriusXM Operation
                                                             Version
                                                             Show the model’s brand information:

Then, a third & final passcode pop-up will
appear, requesting to enter the new passcode
again to the green check box          to confirm.
If a number is entered by mistake, press the red
backspace key        to erase the last digit.

 Lock Channel
 Select Lock Channel to lock or unlock channels
 from playback. A passcode pop-up will appear,
 requesting the current passcode. Enter the
 4-digit passcode, then select the green check
 box         to confirm. If a number is entered by
 mistake, press the red backspace key            to
 erase the last digit. The default passcode is 0000.

 Then, the channel list will appear to scroll the
 subscribed channels. Select any channel(s) to
 lock or unlock. If a channel is successfully locked,
 a lock icon will appear adjacent to the channel
 name.

                                                        26

WHD.SG / WHDSG — Owner’s Manual, page 27

SiriusXM trouble shooting

  Advisory Message                          Cause                                            Explanation / Solution
                                                                            -Verify that the antenna cable is connected to the
                                                                            SiriusXM Connect Vehicle Tuner.
                       The radio has detected a fault with theSiriusXM      -Inspect the antenna cable for damage and kinks.
  Check Antenna        antenna. The antenna cable maybe either              Replace the antenna if the cable is damaged.
                       disconnected or damaged.                             -SiriusXM products are available at your local car
                                                                            audio         retailer    or        online      at:
                                                                            shop.siriusxm.com/all-parts/

                       The radio has difficulty communicatingwith the
                                                                            Verify that the SiriusXM Connect Vehicle Tuner
  Check Tuner          SiriusXM Connect Vehicle Tuner. The tuner may
                                                                            cable is securely connected to the radio
                       be disconnected or damaged.
                                                                           -Verify that your vehicle is outdoors with a clear view
                                                                           of the sky.
                                                                           -Verify that the SiriusXM magnetic mount antenna is
                                                                           mounted on a metal surface on the outside of the
                                                                           vehicle.
                                                                           -Move the SiriusXM antenna away from any
                        The SiriusXM Connect Vehicle Tuner                 obstructions.Inspect the antenna cable for damage
   No Signal            hasdifficulty receiving the SiriusXM satellite     and kinks.
                        signal.                                            -Consult the SiriusXM Connect Vehicle tuner
                                                                           installation manual for more information on antenna
                                                                           installation. Replace the antenna if the cable is
                                                                           damaged. SiriusXM products are available at your
                                                                           local car audio retailer or online at
                                                                           shop.siriusxm.com/all-parts/
                                                                           -Press OK to clear the message.

                                                                           -In the U.S.A., visit www.siriusxm.com or call
                                                                           1-866-635-2349 if you have questions about your
                                                                           subscription.
                       The radio has detected a change in your SiriusXM
Subscription Updated   subscription status.
                                                                           -In Canada, visit www.siriusxm.ca/activate or call
                                                                           CustomerCare at 1-888-539-7474 if you have
                                                                           questions about yoursubscription.
                                                                           shop.siriusxm.com/all-parts/
                       The channel that you have requested is nota valid
                       SiriusXM channel or the channelthat you were        Visit www.siriusxm.com for more information about
Channel Unavailable    listening to is no longeravailable. You may also    the SiriusXM channel lineup.
                       see this messagebriefly when first connecting a
                       newSiriusXM Connect Vehicle tuner.
                                                                           -In the U.S.A., visit www.siriusxm.com or call
                     The channel that you have requested is not            1-866-635-2349 if you have questions about your
                     included in your SiriusXM subscription package        subscription.
Channel Unsubscribed or the channel that you were listening to is no       -In Canada, visit www.siriusxm.ca/activate or call
                     longer included in your SiriusXM subscription         CustomerCare at 1-888-539-7474 if you have
                     package.                                              questions about yoursubscription.
                                                                           shop.siriusxm.com/all-parts/

                       The channel that you have requested is Locked       See the Parental Control section for more
Channel Locked         by the radios Parental Control feature.             information on the Parental Control feature and how
                                                                           to access locked channels.

                                                       27

WHD.SG / WHDSG — Owner’s Manual, page 28

Trouble Shooting
If you have problems operating this product, refer to this section. The most common
problems are listed below, along with likely causes and solutions. If a solution to your problem
cannot be found here, contact your dealer or the nearest authorized Soundstream service
facility.
             Problem                                          Correct action
            No response from the unit. •Restart the unit by turning off the motorcycle for
                                       ten seconds, then turning the motorcycle back on.
 General
                                         • The unit is muted. Adjust the volume.
            No sound from the unit.      • Select the correct audio source on the unit.
                                         • The file format on the USB flash drive is not
                                         supported by the unit. Change media files.
   USB      Cannot play a media file.    • The file system of the USB flash drive is not
                                         supported by the unit. Change the USB drive.
                                         • Make sure your mobile phone is within Bluetooth
                                         range.
                                         • Pair and connect your mobile phone.
             Cannot make Bluetooth       • CarPlay or Android Auto is being connected.
             streaming.                  Unplug your mobile phone from the unit to enable
                                         Bluetooth connection.
                                         • Check signal strength on your mobile phone.
          Poor hands-free phone          • Check that the microphone is firmly attached and
Bluetooth call quality.                  plugged in. Or relocate the microphone for noise
                                         reduction.
                                         • CarPlay/Android Auto connection disables
            Cannot make Bluetooth        Bluetooth on the unit. Unplug CarPlay or Android
            connection.                  Auto from the unit to enableBluetooth connection.
                                         • The unit is already connected to a mobile device.
                                         Disconnect the current Bluetooth connection
                                         before connecting to another Bluetooth device.
Apple       Connection failed.
            -Communication failed         •Restart the iPhone.
CarPlay     and the system is trying      •Disconnect the cable from the iPhone, and then
            to connect.                   connect the iPhone again after a few seconds.
            -Wait for a while. Then,      • Turn the ignition switch to OFF and then to ON.
            perform the actions below
            if the error message is still
            displayed.
            • Connect a USB cable to •Check if the device is compatible with Android
            get started.                Auto.
Android     • Your phone does not       •Android Auto app is not installed on thedevice.
Auto        support wireless, check     Then install the app.
            your phone.
            • Connection failed. Please •Wi-Fi connection failed and Android Auto app did
            check yourphone to          not start. Check if the Wi-Fi function on the device is
            confirm connection.         turned on.
            • Android Auto has          •Turn on the Wi-Fi function on the device and the
            disconnected.               unit when you use Android Auto.
                                         • FM/AM antenna is not connected or extended.
                                         Connect and secure an FM/AM antenna (not includ-
FM/AM       • Poor radio reception.
                                         ed).
Radio                                    • The antenna output wire is not connected.
                                         Connect the wire.
                                         • Turn off RDS/RBDS, TA and AF.
                                          28

WHD.SG / WHDSG — Owner’s Manual, page 29

SOUNDSTREAM RESERVE
         LIMITED TWO-YEAR (2-YEAR) CONSUMER
          WARRANTY WITH PURCHASE FROM AN
           AUTHORIZED SOUNDSTREAM AND/OR
                        PRECISION POWER RETAILER.

  Epsilon Electronics Inc. promises to the original purchaser of this product to repair to like-
     new condition or replace this product with a new or like-new unit (at Epsilon
      Electronics’ sole and absolute discretion), should it prove to be defective in
  workmanship or material under normal use, for a period of Two-years (2-years)
   from the date of purchase from a Soundstream and/or Precision Power authorized
  retailer. During this Two-year (2-year) period, there will be no service charge for repair or
                                         replacement.

    This limited warranty extends only to the original purchaser of the product, and it is NOT
   transferable to the next owner or purchaser of the motorcycle into which the product was
 originally installed. This warranty does NOT cover labor costs for removal and re-installation of
                                           the product.

 This warranty is void if the product has been damaged caused by installation or removal of the
   product and will not apply to any unit that is determined to have been modified or mis-
 used in a manner contrary to its intended purpose. This warranty is void if the product has
  been damaged by accident or unreasonable use, neglect, improper service or other causes
   not arising out of defects in material, construction, or workmanship. This warranty
  does not include the elimination of externally generated static or noise, or the correction
 of antenna problems or weak reception, damage to speakers, accessories, electrical systems,
    cosmetic damage or damage due to negligence, misuse, failure to follow operating
 instructions, accidental spills or customer applied cleaners, damage due to environmental
       causes such as floods, airborne fallout, chemicals, salt, hail, lightning or extreme
  temperatures, damage due to traffic accidents, road hazards, fire, theft, loss or vandalism,
       damage due to improper connection to equipment of another manufacturer or
                                modification of existing equipment.

   To file a warranty claim, please contact Soundstream’s warranty office to obtain a Return
                      Authorization number prior to shipping the product:

                Phone: 1-800-724-1377                      Epsilon Electronics Inc.
           E-mail: repairs@soundstream.com                 1550 South Maple Ave
          Website: soundstream.com/warranty               Montebello, CA 90640 USA

After receiving the RA number, pack the product into suitable packaging, include dated
proof of purchase, (i.e. a receipt or bill of sale) from the authorized retailer and a money
order or cashier’s check for return freight to Epsilon Electronics’ corporate office,
addressed above. Please clearly write the RA number on the outside of the packaging.

IN ORDER FOR THE TWO-YEAR WARRANTY TO BE VALID, YOUR UNIT MUST BE SHIPPED
WITH PROOF OF INSTALLATION BY A SOUNDSTREAM OR PRECISION POWER AUTHORIZED
SELLER. ALL UNITS RECEIVED BY SOUNDSTREAM FOR WARRANTY REPAIR WITHOUT
PROOF OF SOUNDSTREAM OR PRECISION POWER AUTHORIZED DEALER PURCHASE
AND INSTALLATION WILL BE COVERED BY THE LIMITED 1 YEAR WARRANTY. ANY PRODUCT
RECEIVED BY SOUNDSTREAM FOR WARRANTY WITHOUT AN RA NUMEBR AND PROOF
OF PURCHASE FROM A SOUNDSTREAM AND/OR PRECISION POWER AUTHORIZED RETAILER
WILL BE REFUSED. BY PURCHASING THIS PRODUCT, ALL WARRANTIES INCLUDING BUT
NOT LIMITED TO EXPRESS WARRANTY, IMPLIED                      WARRANTY,        WARRANTY        OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, AND WARRANTY OF
NON-INFRINGEMENT OF INTELLECTUAL PROPERTY ARE EXPRESSLY EXCLUDED TO
THE MAXIMUM EXTENT ALLOWED BY LAW. SOUNDSTREAM NEITHER ASSUMES NOR
AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE
SALE OF THE PRODUCT. SOUNDSTREAM HAS ABSOLUTELY NO LIABILITY FOR ANY
AND ALL ACTS OF THIRD PARTIES INCLUDING ITS AUTHORIZED RETAILERS OR
INSTALLERS. BY PURCHASING THIS PRODUCT, THE CONSUMER AGREES AND CONSENTS THAT
ALL DISPUTES BETWEEN THE CONSUMER AND SOUNDSTREAM SHALL BE RESOLVED IN
ACCORDANCE WITH CALIFORNIA LAWS IN LOS ANGELES COUNTY, CALIFORNIA. Some
states do not allow limitation on how long an implied warranty lasts. In such states, the
limitation or exclusions of this Limited Warranty may not apply. Some states do not allow
the exclusion or limitation of incidental or consequential damages. In such states, the exclusion
or limitation of this Limited Warranty may not apply to you. This Limited Warranty gives you
specific legal rights, and you may have other rights which vary from state to state.

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WHD.SG / WHDSG — Owner’s Manual, page 30

FCC Notes
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the follow-
ing two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equip-
ment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interfer-
ence to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

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